Privacy Policy
Effective date: Jan 29, 2026
Website: Melograph.com
1) What this policy covers
This policy explains what personal data we collect, how we use it, and your choices.
2) Data we collect
A) Information you provide
- Account info (e.g., email, login details if you create an account)
- Support messages (content you send us)
B) Usage and device data
- Basic analytics and log data (e.g., pages viewed, device/browser type, approximate location derived from IP)
C) Payments
We do not store your full card details. Payments, billing details, tax handling, and invoices are processed by Creem.io as Merchant of Record. Creem collects and processes buyer data needed to complete transactions.
D) Your creative content (audio/text/settings)
- By default, audio processing and rendering happen locally in your browser during creation and export.
- If you contact support, you may choose to share files or diagnostics to help us troubleshoot.
3) How we use data
We use data to:
- provide and maintain the Service
- process support requests
- improve performance and prevent fraud/abuse
- comply with legal obligations
4) Cookies and analytics
We may use cookies or similar technologies for essential functionality and basic analytics. You can control cookies through your browser settings.
5) Sharing of data
We share data only as needed with:
- Creem.io for checkout and transaction processing (Merchant of Record)
- service providers (hosting, analytics, error logging) under contractual confidentiality
- authorities if required by law
6) Data retention
We retain personal data only as long as necessary for the purposes above, unless a longer period is required by law (for example, transaction records handled by Creem may follow their retention obligations).
7) Your rights
Depending on where you live, you may have rights to access, correct, delete, or object to certain processing. Contact us via the contact from.
8) Security
We use reasonable safeguards designed to protect your data. No method of transmission or storage is 100% secure.
9) International transfers
Your data may be processed in countries other than your own depending on our providers. We use appropriate safeguards where required.
10) Contact
For privacy related questions, reach out via our contact from.
